Contact Us
We are here to help. If you have any questions about your order, products, sizing, shipping, returns, or exchanges, please contact our customer support team.
Customer Support
For order assistance, product questions, shipping updates, return requests, or general inquiries, please contact us by email.
Email: zachary09@olivreqa.shop
Response Time
We usually respond within 24–48 business hours. Response times may be slightly longer during weekends, public holidays, or peak seasons.
Order Inquiries
If you are contacting us about an existing order, please include the following details so we can assist you faster:
- Your order number
- The email address used at checkout
- Your full name
- A clear description of your question or issue
- Photos if your item is damaged, defective, or incorrect
Returns & Exchanges
For return or exchange requests, please contact us before sending any item back. Items returned without prior authorization may not be accepted. Please review our Returns & Exchanges policy for more details.
Store Information
Store Name: HCS0N
Brand: Olivreqa
Website: olivreqa.shop
Email: zachary09@olivreqa.shop
Store Address: 111 MANOR ROAD NORTH, THAMES DITTON, SURREY, UNITED KINGDOM, KT7 0BH, Thames Ditton, KT7 0BH, United Kingdom