Customs & Taxes
Customs & Taxes
At Olivreqa, we aim to make international shopping clear and convenient. Please review the information below regarding customs duties, import taxes, VAT, and other local charges that may apply to your order.
1. International Orders
Orders shipped outside the United Kingdom may be subject to customs duties, import taxes, VAT, GST, handling fees, or other local charges depending on the destination country or region.
2. Customer Responsibility
Any customs duties, import taxes, local taxes, or handling fees required by your country or region are the responsibility of the customer unless they are clearly included or collected at checkout. These charges are not controlled by Olivreqa and may vary by location.
3. Taxes at Checkout
If applicable taxes are collected during checkout, they will be displayed before you complete your payment. If no tax or duty is collected at checkout, your local customs office, courier, or delivery provider may request payment before delivery.
4. Currency & Conversion Fees
Prices on olivreqa.shop are displayed in British Pound Sterling (GBP), unless otherwise shown at checkout. Your bank, card provider, or payment provider may apply currency conversion rates, international transaction fees, or other charges depending on your location and payment method.
5. Customs Clearance
Customs clearance may be required before your package can be delivered. The time needed for customs processing may vary by country and is not included in the estimated shipping time.
6. Customs Delays
Delivery delays may occur due to customs inspection, local regulations, courier clearance procedures, public holidays, or high parcel volume. Olivreqa is not responsible for delays caused by customs processing or local delivery authorities.
7. Refused or Unclaimed Packages
If a package is refused, unclaimed, returned due to unpaid customs duties or taxes, incorrect delivery information, or failure to complete customs clearance, any return shipping costs, customs fees, or related charges may be deducted from the refund where applicable.
8. Check Before Ordering
If you are unsure whether customs duties, VAT, import taxes, or local fees may apply to your order, we recommend checking with your local customs office before placing an international order.
Contact Information
If you have questions about your order, shipping, or customs information, please contact our customer support team:
Store Name: HCS0N
Brand: Olivreqa
Website: olivreqa.shop
Email: zachary09@olivreqa.shop
Store Address: 111 MANOR ROAD NORTH, THAMES DITTON, SURREY, UNITED KINGDOM, KT7 0BH, Thames Ditton, KT7 0BH, United Kingdom